Jessica Loredo
UMKC Graduate Student | Counseling
iam@jessicaloredo.com · jessicaloredo.com/counseling · Kansas City, MO
Across 15 years spanning product design, educational technology, and now clinical counseling, I've built my work around one constant: empathy. I work to understand what someone needs first before helping them get there. My clinical training includes trauma-informed, person-centered counseling and assessment, case conceptualization, crisis counseling, and evidence-based intervention, informed by a career spent designing experiences that put people first.
Education
Master of Arts in Counseling
Master of Arts in Interactive Technology
Bachelors of Arts, Studio Art & English
Clinical experience
Clinical Intern
- Carried a mixed caseload of child (as young as 5) and adult clients under site clinical supervision.
- Utilized child-centered play therapy (CCPT), TF-CBT, and person-centered approaches.
- Facilitated Parenting Skills Training (PST) sessions and helped shape curriculum for programming.
- Co-facilitated HIKE, a Social-Emotional Learning (SEL) after-school program.
- Conducted intake, case conceptualization, and SIRP-format progress documentation
- Participated in court-involved case coordination, including guardian ad litem meetings.
- Completing AmeriCorps service training alongside clinical caseload responsibilities.
Practicum Counselor
- Provided counseling services under faculty supervision for diverse clients.
- Conducted intake, diagnostic assessment, and suicide risk assessment.
- Applied trauma-informed and person-centered approaches.
- Managed treatment planning, case management, and client advocacy.
Volunteer Crisis Counselor
- Completed 40 hours of training for crisis intervention.
- Supported texters experiencing acute distress through active listening and de-escalation.
- Applied Ladder-Up risk assessment and safety planning protocols.
- Used CTL's crisis model: rapport building, problem exploration, goal setting, and coping strategies.
Other professional experience
Sr. Manager, Product Design
Part of a 15-year career in EdTech, I lead product design at Discovery Education, guiding my team in designing user-friendly digital learning experiences for teachers and students, grounded in design principles, empathy, and research.
Associate Professor
In the communication design department, I guided students in learning UX, 3D modeling, and media design. I developed proprietary course content and contributed original coursework to the department.
Training
- Complex Trauma CE (6 hrs)Janina Fisher, PhD · 2026
- Expressive Arts Therapy (2 hrs)Cathy Malchiodi, PhD · 2026
- Sexual Trauma Recovery CE (6 hrs)Suzanne Iasenza, PhD · 2026
- Crisis Text Line Training2023
- McKinsey Academy Leadership Program2023
Memberships
- Association for Play Therapy2026
- American Counseling Association2026
- Burnout & Self-Care Committee (VP)2026
- Psi Chi International Honor Society2026
Skills
Clinical
- Active Listening
- Empathy & Rapport Building
- Crisis Intervention
- Risk Assessment & Safety Planning
- Intake Assessment & Documentation
- Person-Centered Approach
- Child-Centered Play Therapy
- Trauma-Focused CBT
- Trauma-Informed Practice
- Expressive Arts Interventions
- Somatic Awareness Techniques
- SandTray/SandPlay Techniques
- Cultural Awareness
- Case Conceptualization
- Client Advocacy
Languages
- English (native)
- Spanish (Limited Working Proficiency)
References upon request.